Our Values definition came many years after we opened our doors to our wonderful, loyal, clients. The task of defining the Values was really insightful as we sat together as a team and shone a magnifying glass on the service we deliver.

We asked ourselves: Why do people choose to come to Indulgence for their treatment? Why do they keep coming back? What do we stand for? What is the level of service we want to deliver time and time again?

After many hours, and much deliberation, we hinged our business Values and 5* quality customer service promise on the acronym:

R E S T O R E

R – Regulated & Registered Staff and treatments

• We use top of the range equipment and provide pioneering treatments. We employ registered nurses and highly trained Aestheticians and our clinic is regulated by Save Face

E – Environment

• When you come for a treatment in our discreet location, you will be welcomed into a comfortable and relaxing environment.

S – Satisfaction

• Your satisfaction is our guarantee. You will leave our clinic, looking and feeling better than when you came in

T – Tailored

• You can expect to spend on average of an hour at consultation where our practitioners will create a bespoke treatment plan tailored to you. We will only recommended things based on your concerns and treat you when necessary

O – Open and Honest

• We will be open and honest with you about suitable treatments, even if this means referring you somewhere else. We are honest about what we can achieve and how we can meet your expectations

R – Range and Reputation

• Our intention is to be specialist in providing skin rejuvenation treatments, to enhance and rejuvenate the way you look and feel. We offer a wide range of non-surgical and beauty treatments to enhance the way you look and feel

E – Experience

• You can trust all our staff are fully qualified and experienced. We have been practising aesthetic medicine and beauty full time since 2008. Click here to learn a little more about our team members.

We continually invest in training to ensure you have the best possible experience when you visit us.

Don’t just take our word for it click here to view testimonials from our valued clients.

Due to expansion, please join us in welcoming our new team member, the very experienced and extremely well qualified, Sheila Maloney.

Sheila qualified as a nurse in 1988 and also holds a nurse prescriber qualification.

Specialising in cosmetic nursing for over 15 years, Sheila has trained with, and worked alongside, some of the best cosmetic Doctors, plastic surgeons, and nurses in the world.

As a prescriber and administer of treatments, such as anti-ageing injections and dermal filler injections, Sheila brings with her a wealth of client testimonials that reinforce her 5* customer service.

Sheila is continuing her learning as she actively works towards securing a Doctorate in Oriental Medicine. Sheila adds “As a nurse, prescriber and qualified acupuncturist I specialise in pain management and found complementary therapies are a perfect companion for looking after personal health”.

With Tracy’s diary becoming fully booked, Sheila will be able to ease the waiting period for our clients by accommodate aesthetic appointments (Fillers and Wrinkle Relaxing Treatments), Laser, Hydrafacial, and Fat Dissolving Treatments on Tuesdays 11.45 – 18.45 and Wednesdays 12.00 – 19.00. Speak to Sheila about her acupuncture treatments too as we will soon be adding this to our portfolio.